Terms of service
Updated 29 October 2026
By using www.uzdpart.com you agree to these terms. The website is operated by Uzdpart Spare Parts Trading LLC.
No prices on the website
The website does not list prices or stock. Every part is sourced for your enquiry and priced in a quote that an agent sends you on WhatsApp. A quote is an offer that applies for the period stated in it.
Information you give us
Please give accurate vehicle details. Parts are matched to the VIN and details you provide, and we cannot be responsible for a mismatch caused by incorrect information.
Replacement warranty
Parts we supply are covered by a replacement warranty. The duration and conditions are stated in your quote.
Orders, payment and warranty
These terms apply to every order you confirm with us, on WhatsApp, by phone or in writing.
Payment
- We accept cash, card, bank transfer and payment links. We don't accept cheques.
- Individual customers pay the full amount in advance for every order.
- Garages pay the full amount in advance for orders above AED 3,000. Smaller garage orders are paid on delivery.
- All invoices include 5% VAT, as required by UAE law.
- Once you confirm a price, it is final.
- An order can't be cancelled after it is confirmed.
Warranty and returns
- Where a warranty applies, it covers replacement of mechanical and electrical parts only, within the warranty period stated on your quote or invoice.
- Body parts are sold without warranty. Inspect them on delivery and report any damage straight away; claims after delivery are not accepted.
- Missing items or problems reported after the warranty period are not covered.
- Parts can't be returned after testing or fitting. A part that is dead on arrival is replaced.
- Each part carries a warranty sticker. The warranty is void if the sticker is broken or removed.
- Used engines are supplied as stored engines. Low compression at inspection is normal for a stored engine and is not a reason for return.
Refunds
- Refunds need management approval. For card payments, the card processing charge is deducted. A refund takes 7 to 10 business days.
- Service charges are not refundable unless agreed in advance.
International shipping
- For shipments outside the UAE, you are responsible for customs duties, import rules, correct documents, delays, the risk of loss or damage in transit, and the costs of a refused shipment. We are not liable for any action or penalty by a customs authority.
Liability
- We are not liable for consequential damage, installation problems, or vehicle compatibility beyond what is explicitly covered by the warranty.
Brand names
Vehicle brand names and logos belong to their owners. They appear on this website only to identify the vehicles we source parts for.
Changes
We may update these terms. The version on this page applies from the day it is published.